五星级酒店餐饮专业英语交流指南

1. 迎宾与安排座位

Good evening. Do you have a reservation? (晚上好，请问您有预订吗？)

Welcome to [餐厅名]. Your table is ready. Please follow me. (欢迎光临[餐厅名]。您的座位已准备好，请随我来。)

Would you prefer a table by the window or in a more quiet area?(您更喜欢靠窗的座位，还是更安静的区域？)

May I take your coat for you? (我为您挂外套好吗？)

2. 呈递菜单与点餐服务

Here is our menu and the wine list. (这是我们的菜单和酒水单。)

May I tell you about today's specials / chef's recommendations?(请允许我为您介绍今日特色菜/主厨推荐。)

Are you ready to order, or would you like a few more minutes?(您现在点餐，还是需要再多看几分钟？)

How would you like your steak cooked? (Rare, Medium Rare, Medium, Medium Well, Well Done) (您的牛排需要几成熟？)

Is there any food allergy or dietary requirement we should be aware of? (请问您有食物过敏或特殊的饮食要求吗？)

3. 上菜与席间服务

Excuse me, your appetizer/soup/main course.(打扰一下，这是您的开胃菜/汤/主菜。)

Please enjoy your meal.(请慢用。)

How is everything tasting? (菜品味道如何？)

May I clear your plates?(可以为您撤盘了吗？)

Would you like to see the dessert menu? (您需要看一下甜品单吗？)

4. 酒水服务

Would you like to order some drinks to start with? (您想先点些喝的吗？)

This wine pairs exceptionally well with the dish you ordered. (这款酒与您点的菜搭配极佳。)

May I pour the wine for you? (我为您斟酒好吗？)

5. 处理请求与问题

Certainly, sir/madam. I will bring that to you right away.(当然，先生/女士，我马上为您拿来。)

I do apologize. Let me have the kitchen prepare a new one for you immediately. (非常抱歉，我立刻让厨房为您重做一份。)

Is there anything else I can do for you? (请问还有什么可以为您效劳的吗？)

 6. 结账与送客

Would you like the bill together or separately? (账单是合在一起还是分开？)

May I take your payment method? / The charge can be added to your room bill. (请问您如何支付？/ 费用可以计入您的房账。)

Thank you for dining with us. We hope to see you again. (感谢您的光临，期待再次为您服务。)